You would be sent a report summarising the advice given within 2-3 working days and you would have follow up support by phone or email for three months. The consultation begins with a look into your dog’s background, where he/she was bred, how he/she settled in with you initially and what behavioural or training issues have emerged. Based on this information and assessment of your dog’s behaviour (via observations and/or video footage if possible (Michelle will guide you on this so as to ensure upmost health and safety precautions)), you will be given a thorough breakdown of the reasons behind the issues you are having with your dog. It is important to understand the reasons behind your dog’s behaviour so that you may effectively proceed with the correct techniques to help your dog. A comprehensive treatment plan will then be discussed and the relevant training methods described and demonstrated. This will provide you with all the information and behavioural modification techniques necessary to begin your dog’s rehabilitation.  Michelle’s techniques are all reward-based and Michelle is up to date with the latest scientific findings regarding canine behaviour.  A written report detailing all that is covered in the consultation will be sent to you within 3 working days. As a Certified Clinical Animal Behaviourist (CCAB) with The Association of Animal Behaviour Science (ASAB) and full member of the Association of Pet Behaviour Counsellors (APBC), Michelle’s consultations require a veterinary referral to ensure there are no underlying medical conditions which may be affecting your dog’s behaviour.  The referral letter will be sent to you by Michelle before your consultation and is available to download by clicking the following link vet referral letter. Michelle’s consultation costs are covered by most pet insurance companies. Please click here to read testimonials from Michelle’s clients.