Consultations
What does a one to one behavioural consultation involve?

consClinical animal behaviourist Dr Michelle Lord offers a ‘behavioural consultation package.’  The package includes an initial phone-call to offer immediate advice, a 2.5 hour consultation at your home, a written report with treatment plan, one 1.5 hour follow up visit and 3 months support by phone and email.  The consultation is held at your home environment and the follow up visit will be held at either your home, local area or a secure field (for dog-dog aggression cases).  Follow up support is a very important part of your dog’s rehabilitation and as such Michelle has redesigned her services to encourage owners to make use of this additional support.  If you need more than one follow up visit these may be booked individually or in a package of 5 visits.  As a full member of the Association of Pet Behaviour Counsellors (APBC), Michelle’s consultations require a veterinary referral to ensure there are no underlying medical conditions which may be affecting your dog’s behaviour.  The referral letter will be sent to you before your consultation and is available to download by clicking the following link vet referral letter. Michelle’s consultation costs are covered by many pet insurance companies.

The consultation begins with a look into your dog’s background, where it was bred, how it settled in with you initially and what behavioural or training issues have emerged. Based on this information and assessment of your dog’s behaviour, you will be given a thorough breakdown of the reasons behind the issues you are having with your dog. It is important to understand the reasons behind your dog’s behaviour so that you may effectively proceed with the correct techniques to help your dog.

A comprehensive treatment plan will then be discussed and the relevant training methods demonstrated. This will provide you with all the information and behavioural modification techniques necessary to begin your dog’s rehabilitation.  Michelle’s techniques are all reward-based and Michelle is up to date with the latest scientific findings regarding canine behaviour.  A written report detailing all that is covered in the consultation will be sent to you within 4 working days.

Please click here to read testimonials from Michelle’s clients.

How much does it cost?

Consultation package

£260
£260
  • 2.5 hour initial consultation
  • At owner's home
  • Covers barkground history, diagnosis and treatment plan
  • Written report and treatment plan
  • Includes one 1.5 hour follow up visit
  • 3 months phone and email support
  • Mileage charged at 50p per mile return from BS3 4TW

Extra follow up support session

£40
£40
  • 1.5 hour extra follow up session
  • Venue dependent on where help is needed
  • Covers any ongoing or new issues
  • Package of 5 follow up sessions for £150 if needed
  • Written follow up notes if needed
  • Further 3 months phone and email support
  • Mileage charged at 50p per mile return from BS3 4TW
What sort of issues are dealt with?
What happens after a consultation?

Dog Training in BristolAfter your consultation you will be sent a written report of the advice given and describing, in detail, how to proceed with your treatment plan.  You will also be invited to book a date for your follow up visit (usually recommended 3-4 weeks after the consultation).

Michelle will contact you to assess progress and offer any support needed at several time points after your consultation; 10-14 days after the consultation, one month after the consultation, two months after the consultation and three months after the consultation.

If after your follow up visit (which is included in your consultation package price) you would benefit from additional sessions these are very much accommodated and encouraged by Michelle.

You will be offered 3 months ongoing phone and email support from the date of the first consultation (or from the last ‘additional’ follow up session if you have booked one of these).  If at the end of the 3 period you would like to extend this support, Michelle would request that she sees you for an additional follow up visit, which will then extend your follow up support by another 3 months.

Please bear in mind that there are no ‘quick fixes’ for behavioural issues in dogs.  You will be required to commit to the treatment plan as advised by Michelle and you will be encouraged to make use of Michelle’s follow up support services.