Clinical animal behaviourist Dr Michelle Lord CCAB offers both in-person and online ‘behavioural consultation packages’ for owners experiencing problems with their dogs’ behaviour.  The behaviour consultation package would involve a full history taking, explanation and diagnosis of the behaviour issue(s), and advice on both recommended management techniques and a behaviour training plan for you to follow.  You would be sent a report summarising the advice given within 2-3 working days and you would have follow up support by phone or email for three months.

The consultation begins with a look into your dog’s background, where he/she was bred, how he/she settled in with you initially and what behavioural or training issues have emerged. Based on this information and assessment of your dog’s behaviour (via observations and/or video footage if possible (Michelle will guide you on this so as to ensure upmost health and safety precautions)), you will be given a thorough breakdown of the reasons behind the issues you are having with your dog. It is important to understand the reasons behind your dog’s behaviour so that you may effectively proceed with the correct techniques to help your dog.

A comprehensive treatment plan will then be discussed and the relevant training methods described and demonstrated. This will provide you with all the information and behavioural modification techniques necessary to begin your dog’s rehabilitation.  Michelle’s techniques are all reward-based and Michelle is up to date with the latest scientific findings regarding canine behaviour.  A written report detailing all that is covered in the consultation will be sent to you within 3 working days.

As a Certified Clinical Animal Behaviourist (CCAB) with The Association of Animal Behaviour Science (ASAB) and full member of the Association of Pet Behaviour Counsellors (APBC), Michelle’s consultations require a veterinary referral to ensure there are no underlying medical conditions which may be affecting your dog’s behaviour.  The referral letter will be sent to you by Michelle before your consultation and is available to download by clicking the following link vet referral letter. Michelle’s consultation costs are covered by most pet insurance companies.

Please click here to read testimonials from Michelle’s clients.

After your behaviour consultation you will be sent a written report of the advice given and describing, in detail, how to proceed with your treatment plan.  This report will be sent to you within 2-3 working days.  Michelle will contact you to assess progress and offer any support needed at several time points after your consultation; 10-14 days after the consultation, one month after the consultation, two months after the consultation and three months after the consultation.

If you would benefit from additional follow up sessions these are very much accommodated and encouraged by Michelle.

You will be offered 3 months ongoing phone and email support from the date of the first consultation.  If at the end of the 3 month period you would like to extend this support, Michelle would request that she carries out a one hour follow up session which will include a further one month period of follow up support by phone and email.

Please bear in mind that there are no ‘quick fixes’ for behavioural issues in dogs.  You will be required to commit to the treatment plan as advised by Michelle and you will be encouraged to make use of Michelle’s follow up support services.